“My order arrived this morning, thank you so much for your wonderful service… I am extremely grateful for your kindness and excellent service, and I always recommend buying from you to other stitchers.”
Heather via email February 2024

“Again, I’m amazed at your promptness. Thanks for the great service!”
Robin via email February 2024

“I just wanted to say thank you for your excellent service. Have made a few orders now & have received them all the next day… & this is to the North Island. Such quick delivery & great communication. Thanks again.”
Renee via email February 2024

“Congratulations on 10 years of your hard work and fantastic support.
Apart from providing fabulous products, you have also helped me immensely with pattern/fabric conversions and measurements for which I am truly grateful.
I love StitchNZ and it’s always a pleasure to come to the site to browse/buy.
Here’s to another 10 years!”
Lydia via email November 2023

“You set up a special thread club just for me, you’ve always been responsive and delivery is quick, if someone goes wrong, you rectify it (and chuck in an extra which is sweet). And you’re doing a big order just for me. This is why I keep coming back and ordering more!!”
Theresa Via Messenger May 2023

“Just wanted to say thank you for your excellent service, communication & quick delivery, especially from the South Island to the North👍
Simply the best”
Anne via email August 2022

“I also would like to say that it has been wonderful purchasing from your online shop. Your website is so user friendly and your shipping is soo quick. I have just got back into cross stitch and it’s been great to be able to get majority of my supplies from one place.”
Anne-Marie via email June 2022

“Thank you so much for your help sourcing the fabric I needed and the incredibly fast delivery. Communication was prompt and helpful, and completing the purchase was so easy. I can’t wait to order again in the future.”
Corina via email May 2022

“I just wanted to give you a massive thankyou. I am so happy with all your products and super fast shipping. Amazing service and I’m always blown away by the quality of your products”
Rebecca via email Oct 2021

“I’d like to say Thank you Stitch NZ for your prompt service
I asked if I could have my order sent the day I ordered as I was needing ASAP
This was no problem at all and I received my order next day
I will definitely be buying from this business again. Thank you again.”
Bonnie via email July 2021

“It has been a real pleasure buying embroidery thread from Elizabeth – she is incredibly helpful. I wanted to purchase specific colours of thread; she responded to my questions very quickly and had suggestions for alternatives when some colours weren’t available. The StitchNZ website is so easy to use and orders arrive quickly – within a couple of days for rural delivery. I will certainly order from StitchNZ again. Thanks!”
Karyn via email June 2021

“I must compliment your customer service. It is such a pleasure to correspond with you. Wish more people/businesses could be like you!”
Debbie, California USA via email Nov 2020

“… your store is amazing. I have received all my purchases either really quickly or it has been beautifully communicated when an item is not on stock currently.”
Rebekah via email Oct 2020

“Another great experience from StitchNZ, super fast delivery yet again. Look forward to testing out my cross stitch needles. Thank you again Elizabeth and the team, brilliant service.”
Karen via email Sept 2020

“I can’t wait to get started as the colours look fantastic and I love the material. In fact I love everything I have received from you. The designs are great and the quality fantastic, as well as your customer service which is the best.
Thank you once again for your help.”
Susan via email July 2020

“Elizabeth runs an excellent needlework business. I have been pleased to be able to buy cross stitch fabric from StitchNZ that is very difficult to obtain elsewhere; she also has an extensive range of DMC floss colours. Elizabeth is very experienced and offers friendly service, her extensive expertise and the best advice.”
Claire via email May 2020

“Absolutely thrilled to receive my last order within 2 days.. love my thread and fabric. Thank you SO much. Will be singing your praises to all my stitchy friends here in NZ.”
Christine via email December 2019

“Wow super impressed with you and your company.  My Q Snap frame and guard has arrived in Palmerston North already only 17 hours after I placed the order.  Fantastic customer service.”
Karen via email October 2019

“Love this site, has been so easy ordering everything I need and it’s so speedy!”
Hannah via email August 2019

“Thank you for your quick response in getting my cottons to me today. Your service is amazing and very efficient. I will definitely be shopping with you again in the future.”
Angela via email June 2019

“I’m so happy I got my order yesterday. Thank you so much for the reliable, smooth, and easy transaction with StitchNZ. Will definitely get from you guys again. Cute postcard Btw [by the way]. I appreciate it. Cheers!”
Jennylyn via email February 2019

“Thank you so much!! Its really nice to have an online store that can create a kit with all the extras needed and to deal with one person the whole way through.”
Christie-Lee via email November 2018

“Thank you so much for your fantastic service with all of the orders I’ve placed. You’ve been so wonderful at filling my many orders, and your site is so much easier to use than others I’ve looked at. I’ve got many projects lined up for the foreseeable future, and will no doubt continue to place many more orders with you. I so appreciate being able to order online and such fast delivery is amazing!”
Matt via email August 2018

“I’ll be ordering more for my next project soon, you are the best online store for cross stitch supplies!  Great service too.”
Ceara via email July 2018

“I only ordered my items yesterday lunchtime and the courier has just dropped them off!!  they are perfect and scissors are beautiful. Will definitely  be back when more supplies are needed.”
Maureen via email May 2018

“Woohoo, I put my first order in yesterday morning and was shocked to find my courier dropping the package off this morning before 9am – and I’m rural! Thank you so much Elizabeth .. Everything is perfect and service like this wins loyal customers”
Clare via Facebook Jan 2018

“Thank you so much Elizabeth for doing my special requests.  Really appreciated. Not a lot of people would do what you have done.”
Linda via email Nov 2017

“Thank you for excellent service and the added touch of friendship beyond commerce. You are doing a great job, much appreciated by myself. There is a smile on my face when I’m writing. Isn’t it amazing that such subtle things like your professionalism, involvement and friendly approach can be felt over such a distance, all the way across half the world?”
Danute via email from Warsaw, Poland Nov 2017

“Thank you very much for my order, Elizabeth. It arrived very quickly and I’m looking forward to getting started on my new project 🙂 Once again very happy with the service!”
Grace via email Sept 2017

“Ordered one day, delivered the next – and to a P.O. Box !!!  – AWESOME. Many thanks.”
Pam via email June 2017

“Absolutely delighted with speed of service; the fabric is positively luscious,and the scissors are a work of art in themselves. VERY happy :)”
Sally via email April 2017

“Great service and once again you were able to supply just what I needed!”
Maxine via email March 2017

“Great store. A group of us stitches have got together with our orders of cotton etc to buy in bulk. Very cost effective. Lot more to choose from. Great service
Love it.”
Val via email 2016

“Thank you so much. I appreciate the speed of service you give, your excellent communication and your great prices.”
Erica via email 2016

“Awesome service and assistance by Elizabeth. It makes the Company very reliable and easy to go back to. Agree on comments by others in respect of communication, its 100%”
Linda via email 2016

“Thank you so much for running such a comprehensive, friendly and efficient service.  It is a great boon for those of us who live in the rural areas and don’t have a convenient place to shop. Plus your prices are terrific.”
Marie via email 2016